Can you repair all types/brands of cargo bikes?

Yes. Our mechanics work on two-wheelers, trikes and long-tail styles from brands such as Babboe, Urban Arrow, Riese & Müller, Tern, Bakfiets, Larry vs Harry, Cube Estarli, Trek, Benno and motor types that include Bosch, Shimano, Yamaha and Mahle. If your model has unique parts, we’ll let you know in advance if there are any lead times for spares.

Do you service e-cargo bikes and handle firmware updates?

Yes, we do. We’re trained to run diagnostics on e-cargo motors and controllers for these motor types: Bosch, Shimano, Yamaha, Mahle. We also apply firmware updates, where supported. We can also troubleshoot wiring, sensors and connectors, all carried out on-site at your home or workplace.

How often should a cargo bike be serviced?

It depends how hard the bike works. For daily use carrying kids or deliveries, we recommend a Safety Check every six months, with a full service once a year. Light-use family bikes can stretch longer, but regular tune-ups keep them safer and more reliable.

What if parts are needed?

If we don’t have a part in stock in the van, we’ll source it from trusted suppliers and let you know the cost and timeframe. You approve everything before we fit it, so there are no unexpected bills.

Do you offer same-day repairs?

Yes, for common jobs like brake pad changes, puncture repairs, gear adjustments and safety checks. More complex repairs or specialist parts may take longer, but we’ll give you a clear estimate before any work begins.

What if there’s structural damage?

We start with a close frame inspection plus we check your box and forks. Minor issues can sometimes be repaired. Serious cracks may require replacement for safety reasons. We’ll always give clear guidance so you can make an informed decision.

Is your work guaranteed?

Yes. All our labour comes with a guarantee (28 days as standard), and any new parts we fit are covered by the manufacturer’s warranty.

Expert Cargo Bike Repair and Servicing in London and Surrey

Your cargo bike is the perfect alternative to cars. It’s ideal for shopping, commuting, deliveries or family transport. So, when you need cargo bike repair or servicing in London to keep it safe, dependable and well-maintained, you need Domex Bikes at your side. Our specialist and certified mechanics come directly to you across London and Surrey, offering transparent quotes.

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Our Cargo Bike Services

Regardless of whether you need cargo bike repair in Surrey or London, or you need specialist maintenance and care services, we’re here for you every step of the way. Our expert team has years of experience and will perform everything from safety checks to deep cargo bike overhauls, including e-cargo bike diagnostics and diagnostic checks at your doorstep. Explore our range of services for London and Surrey below.

Cargo Bike Safety Check

Choose our cargo bike safety check that comes straight to your doorstep, no matter where you are in London or Surrey. Your Domex Bikes expert will perform an inspection aimed at achieving full roadworthiness by carrying out a gear and brake adjustment, wheel truing and wheel alignment, checking bolts, the frame and cargo box. But that’s not all. We’ll also run basic electrical diagnostics on your e-cargo system so you have full confidence that your bike is safe and road-ready.

Book a Safety Check

Standard Service / Cargo Bike Tune-Up

For regular riders, we know and understand that you want predictable performance. Our standard service/cargo bike tune-up includes a safety check and more. For example, we’ll carry out wheel truing, perform a drivetrain clean and lubrication, and offer you precise brake and gear tuning so that your cargo bike is stable and handles well under weight.

Book a Tune-Up

Premium Overhaul / Deep Service

Our premium overhaul/deep service is perfect if your cargo bike is heavily used, weather-worn or has been neglected for some time. Here’s what you can expect from us: we’ll start by stripping, cleaning and inspecting the core systems. We’ll then replace worn parts and consumables, perform detailed forks and cargo box checks and complete extended testing. If you have an e-cargo bike, we will perform full electrical and firmware diagnostics and updates for greater safety and peace of mind.

Book an Overhaul

Electrical / e-Cargo Diagnostics and Repair

Got an electric cargo bike that needs repairs or maintenance? We’re here to help! Our e-cargo bike repair specialist service involves on-site cargo bike servicing, meaning greater convenience and confidence for you. Book with us and we’ll run diagnostics for your e-bike system, whether it’s Bosch, Shimano, Yamaha, Mahle or other. Our mobile cargo bike repair service for electrical bikes includes mechanical and electrical component checks. This means we look at motors and controllers, do firmware updates (where supported), perform sensor/calibration work and carry out wiring/connector repairs.

Book Electrical Diagnostics

Custom and Add-On Repairs

Even if you don’t need a full London and Surrey cargo bike repair service, sometimes custom and add-on repairs are all it takes to get your bike riding beautifully. Get in touch with us and we’ll handle your specific requirements professionally. Other ways in which we can help include suspension tuning, wheel rebuilds, hub or bearing replacements and brake or gear upgrades.

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What We Update and Diagnose

Bosch eBike Systems (Smart System and System 2)

Domex Bikes is an approved service for Bosch e-bikes helping you take care of your e-bike and ensuring you are in safe hands.

Shimano STEPS & Di2 (via E-TUBE)

As UK’s first truly mobile service center, Domex Bikes is a proud to be Shimano Service Partner that comes to you. From regular service to necessary software updates our mechanics can assist you with your latest Shimano gear.

How Our Mobile Service Works

Choose Domex Bikes for your cargo bike maintenance and mobile cargo bike repair in London or Surrey today! We come to your doorstep with a convenience-first service that gives you satisfaction, confidence and peace of mind. No shop drop-offs and no arranging transport. Our workshop comes directly to you.

Book in minutes

Book with us online or by giving us a call. Tell us where your bike lives (at your home, office, depot) and what issues you’re experiencing. We’ll confirm your appointment slot and arrive with the right parts, where possible.

On-site diagnostics and safety check

We run a structured diagnostic and safety check, which means we examine your brakes, gears, wheels, tyres, fixings, frame/box, and electrical systems if it’s an e-cargo Bosch, Shimano, Yamaha or Mahle bike. You’ll get a clear summary of the required work, graded by urgency.

Transparent quote and approval

Once we provide you with a list of the specific work that needs to be done, you approve it before we start. If any parts are needed beyond the stock we carry in the van, we’ll advise you of the lead times and the options you can choose from.

Repair, test and handover

Most of the repairs our specialists perform are completed on the spot, meaning a quick turnaround. We finish with function checks and a short test ride. Then, we talk you through aftercare so that you can take the best possible care of your cargo bike.

Why Choose Domex Bikes?

Offering a safety-first service that provides reliability for families and business deliveries, we are trusted specialists for cargo and e-cargo bike repairs and maintenance. We’re mobile-first and perform diagnostics before any work is done, followed by giving you transparent quotes. This means you approve everything before we begin so that there aren’t any surprises.

Certified cargo and e-cargo mechanics

Trained for heavy-duty braking, wheel builds, load dynamics and e-systems diagnostics (motor, battery, firmware). We also handle multiple cargo bike brands (Cube, Estarly, Trek, Benno, Riese & Müller, Tern, Urban Arrow, Bakfiets, Larry vs Harry).

We come to you across London and Surrey

Looking for specialist cargo bike repair in [borough/town]? We can help! Whether your bike is at your home, school, office or depot, our mobile-first service that comes directly to your doorstep is designed to cut downtime and keep life rolling.

Fast response and guaranteed work

We offer same-day slots for common jobs where possible. All of the labour we perform falls under a 28-day warranty/guarantee for a budget-friendly service that gives you certainty and confidence.

Fleet and business support

If you run a business that relies heavily on your cargo bikes, rest assured we can help. We offer everything from planned maintenance and rapid call-outs to puncture-resistant setups and reporting for delivery teams.

Need Urgent E-Bike Repairs or Software Updates?

Don’t let a faulty motor, battery or software glitch slow you down. Our Bosch and Shimano-certified technicians provide reliable mobile repairs across London and Surrey.

Book Today

Is Your Area Covered?

We provide mobile cargo bike repair and maintenance services across Greater London and Surrey. Book a mobile visit and we’ll come directly to you. Often, same-day appointments are available. Just get in touch with us to check timing, availability and response times.

FAQs

Can you repair all types/brands of cargo bikes?
Yes. Our mechanics work on two-wheelers, trikes and long-tail styles from brands such as Babboe, Urban Arrow, Riese & Müller, Tern, Bakfiets, Larry vs Harry, Cube Estarli, Trek, Benno and motor types that include Bosch, Shimano, Yamaha and Mahle. If your model has unique parts, we’ll let you know in advance if there are any lead times for spares.
Do you service e-cargo bikes and handle firmware updates?
Yes, we do. We’re trained to run diagnostics on e-cargo motors and controllers for these motor types: Bosch, Shimano, Yamaha, Mahle. We also apply firmware updates, where supported. We can also troubleshoot wiring, sensors and connectors, all carried out on-site at your home or workplace.
How often should a cargo bike be serviced?
It depends how hard the bike works. For daily use carrying kids or deliveries, we recommend a Safety Check every six months, with a full service once a year. Light-use family bikes can stretch longer, but regular tune-ups keep them safer and more reliable.
What if parts are needed?
If we don’t have a part in stock in the van, we’ll source it from trusted suppliers and let you know the cost and timeframe. You approve everything before we fit it, so there are no unexpected bills.
Do you offer same-day repairs?
Yes, for common jobs like brake pad changes, puncture repairs, gear adjustments and safety checks. More complex repairs or specialist parts may take longer, but we’ll give you a clear estimate before any work begins.
What if there’s structural damage?
We start with a close frame inspection plus we check your box and forks. Minor issues can sometimes be repaired. Serious cracks may require replacement for safety reasons. We’ll always give clear guidance so you can make an informed decision.
Is your work guaranteed?
Yes. All our labour comes with a guarantee (28 days as standard), and any new parts we fit are covered by the manufacturer’s warranty.