Mobile Electric Bike Repair & Servicing in London and Surrey
Get your eBike running smoothly with our specialised repair services. From battery issues to electronic diagnostics, we’ve got you covered with a full portfolio of electric bike services.
Our callout & assessment fee is only £44.77 regardless of number of E-Bikes.
Fully insured to work on road legal E-Bikes
Is your eBike motor failing? You’ve come to the right place with Domex Bikes and our electric bike motor repair service. With us, your eBike motor repair is flawless and simple. We’ll remove it, send it to our specialist repair partner and reinstall it once fixed. Our service covers Bosch, Shimano and most major brands. Book a diagnostic visit today.
A flat tyre or puncture can be a challenge to deal with. But don’t let that spoil your ride. Our specialist puncture repairs for eBikes with hub motors includes inner tube replacement and careful reassembly to protect wiring. Book a mobile visit today!
Most of the time, the issues you'll experience with your eBike are quite similar to a regular bike. However, apart from mechanical faults, software challenges often arise and can be tricky to handle by inexperienced technicians. That’s where we come in with laser-sharp and accurate diagnostics for those with Shimano Steps or Di2 systems. Count on our experts to perform accurate fault finding and install the latest software updates you need for peak performance.
Regular Electric Bike Software Updates and Fault Finding
Resolve error codes or connectivity issues with our certified software updates as part of our eBike repair service. Compatible with Shimano Steps/Di2 and Bosch Smart Systems, we focus on fault diagnostics for non-mechanical issues and so much more. Keep your eBike running smoothly with the latest firmware.
Bosch eBike Systems (Smart System and System 2)
Domex Bikes is an approved service for Bosch e-bikes helping you take care of your e-bike and ensuring you are in safe hands.
Shimano STEPS & Di2 (via E-TUBE)
As UK’s first truly mobile service center, Domex Bikes is a proud to be Shimano Service Partner that comes to you. From regular service to necessary software updates our mechanics can assist you with your latest Shimano gear.
Expert Electric Bike Repairs & Servicing – Everything Your eBike Needs in One Place
At Domex Bikes, we know absolutely everything about electric bicycle repair. Our highly trained bicycle mechanics are extremely good at what they do. This means they can carry out all repairs and bike fixes to restore your confidence and peace of mind. When you’re in need of a reliable and high-quality bicycle fix, count on our experts to help with everything from assembling and assessing and so much more.
Common eBike issues we can quickly fix
Although durable, eBikes can encounter specific challenges, including eBike battery replacement, eBike motor repair and eBike controller troubles. Regular wear and tear can also lead to the need for electric bicycle repairs, such as brake adjustments and electric bike safety inspections, to ensure a safe ride.
Pro Tip: Don’t Let the Cold Kill Your Range
Riding in the UK winter is fine, but charging a cold battery can cause permanent damage to the cells. Before you plug in, ensure your battery has reached room temperature.
Read our full guide: Expert Tips for E-Bike Battery Winter Care
Our Reliable Electric Bike Repair and Maintenance Service
Ensure your eBike stays in peak condition with our tailored eBike service plans. We combine mechanical expertise with advanced diagnostics to keep your ride safe, efficient and ready for adventure.
Mechanical inspection
Brakes, gears, chain wear and tyre pressure checks.
Electronic diagnostics
Motor, battery health and controller performance tests.
Software
updates
Latest firmware for Shimano Steps/Di2 & Bosch systems.
Safety
report
Prioritised recommendations for repairs or upgrades.
Types of maintenance services we do
Need Urgent E-Bike Repairs or Software Updates?
Don’t let a faulty motor, battery or software glitch slow you down. Our Bosch and Shimano-certified technicians provide reliable mobile repairs across London and Surrey.
What our Customers Say
Read through what our customers say about our service and book with confidence.
I’d use again.
Stu had extensive knowledge and was able to diagnose the issues very quickly. The parts were ordered and arrived the following day and Stu returned to finish the work.
We are very happy to have found Domex and will use them in future as our first choice service/repair company.
Thank you Stu
Straight forward to Use
I Don't have anything Negative to Say
Sheng was Friendly and Fantastic with his Repairs
Arrived within the Timed Window
Was true to his word about the Repair needs
Carried out the Repair in their Company Van
Safe & Secure Payment System
I will Deffinately be Using them again👍🏻
They will travel to your home or place of work
This is all new to Me, Never heard of a Mobile Bike Repair Company so this is Great for Me
Domex experience from first booking, to needing to speak to the team has been super and offering repair to fit my budget.
They went above and beyond!
Honestly, I can only see myself using them in future as it made the whole process super simple even to payment (Apple Pay) at the end of the service.
Keep up the great work
I got a call an hour before the mechanics arrival, he sorted the job needed quickly and cleanly and offered some additional sound advice.
I will be using again and would happily recommend Domex bike repairs/servicing to others.
as said Excellent CHAP.
Can't recommend highly enough.
Great friendly service.
whilst knowing bikes inside out. Really great experience. 100% recommended.
eBike Conversion Service
Ready to turn your regular bike electric but you’re unsure of where to start? Rest easy knowing Domex Bikes is at your side. Apart from our electric bike repairs, we supply and install motors, batteries and displays to convert your push bike into an electric bike through our eBike conversion service. We will also guarantee all parts and labour on the conversion for 12 months. Need Specialist Repairs? Simply get in touch!