Mobile Bosch eBike Service and Repair in London and the South East

Mobile Bosch eBike diagnostics and repairs across London and the South East
Motor, battery and software support for Bosch Smart System and earlier generations
Clear quotes before any work starts

Our Bosch specialists bring dealer-level diagnostics, servicing and repairs to your doorstep for absolute convenience. Our Bosch ebike repairs are available anywhere in London and the South East. We keep your motor and battery running the way they should for greater confidence and more peace of mind.

Our Bosch eBike Services

Bosch systems are reliable. But when something feels off, you need technicians who work with them every day. We offer mobile Bosch eBike diagnostics, servicing and repairs across London and the South East. Count on our experts for everything from routine service intervals to tricky Bosch ebike error codes and motor concerns.

Bosch Diagnostics Scan and Report

Our experts can perform Bosch ebike diagnostics at your home or office, doing the necessary scans and providing you with a diagnostics report. We’ll connect to our Bosch diagnostics tool on-site and read and explain any error codes, mileage, history and firmware status. We can also identify issues with motor, sensors, battery and wiring. After this, we give you a clear Bosch ebike diagnostics report and provide recommended next steps (including if Bosch warranty involvement is needed).

Book Bosch Diagnostics

Bosch Motor Service and Drive Unit Checks

Your Domex Bikes expert will start by performing visual and functional checks of your Bosch drive unit (play, noise, sealing, mount). They’ll then identify cases where the motor needs warranty or replacement for your Bosch ebike motor service/repair. Whether your motor is noisy, draggy or is cutting out, we can help regardless of your performance line, as we do Bosch ebike motor repairs via a third party. Additionally, we can do on-bike adjustments (mounting bolts, chain line and firmware where applicable). And with us, you always get honest guidance on what can be fixed on-site or what may need Bosch or supplier involvement.

Book Motor Service

Bosch Software Updates and Smart System Setup

Our experts can perform Bosch smart system software updates and even work on supported earlier systems. We’ll help with app setup and pair your system with the Bosch Flow app or display (Kiox, Intuvia, Purion, etc.). Other ways we can assist include performing calibration for your speed sensor, assistance levels and ride modes, where available. Your Bosch ebike software updates are the best ways to bring fixes and improvements to your doorstep.

Book Software Update

Bosch-Equipped eBike Safety Service

Your Bosch ebike service is broad and detailed. It includes a range of aspects, including generic servicing, braking, drivetrain and more. Your full safety service tailored to Bosch-equipped bikes focuses on brake and gear setup, wheel true and tyre condition checks, torque checks on key fixings, chain, cassette and chainring wear analysis and mounts and cabling for your motor/battery. We advise that you do this at regular Bosch ebike service intervals to keep your bike in optimal shape.

Book Bosch Safety Service

Pre-Purchase & Warranty Support Checks

If you need a pre-purchase Bosch eBike check or you’re planning to buy a second-hand Bosch ebike in London or the South East, we can help. We’ll do diagnostics and a mechanical check for second-hand Bosch bikes before buying. We’ll also issue a report that helps you as the buyer understand the health of the motor, battery and frame. For warranty work, we provide you with a diagnostics report and advice on how to talk to Bosch or your seller.

Book a Pre-Purchase Check

Custom Bosch eBike Repairs and Upgrades

For specific issues such as odd noises, intermittent cut-outs, broken mounts or display faults, rest assured that our custom Bosch ebike repair in London and the South East is the best choice. If you need support or upgrades for your ebike’s contact points for long commutes, such as grips, bars or saddles, your Domex Bikes expert can help. While we don’t perform battery rebuilding, our mobile Bosch ebike service for repairs and upgrades is a leading option in the industry.

Ask About a Bosch Issue

How Our Mobile Bosch Service Works

You don’t need to haul your Bosch ebike across London or the South East. We bring our fully-equipped workshop to you: at home, at the office or where the bike lives. Here’s how our easy process works, from booking to handover.

1. Book in Minutes

Get in touch with us either through our online form or via phone. Then, choose the location in London or the South East and provide a brief description of the symptoms or service you need. Lastly, confirm the time window and if any likely parts are needed.

2. On-Site Bosch Diagnostics and Safety Check

Your assigned technician will arrive at your chosen location on time and perform a structured check of your Bosch system, including the motor, battery, sensors, wiring and software status. They’ll then carry out a mechanical safety review of brakes, gears, wheels and key fixings. To help you understand what’s needed, they’ll explain their findings in plain language to you, focusing on what’s urgent and what can wait.

3. Clear Quote and Options

After your initial assessment, you decide whether to proceed or not. We won’t do anything without your prior approval. That’s why you approve the work before anything starts. If extra parts are required, we’ll provide you with pricing and lead times. And if a Bosch warranty claim looks likely, we’ll clearly explain the next steps to you.

4. Repair, Test Ride and Handover

We focus on completing agreed work on-site wherever possible. And once the repairs or upgrades are done, we do short test rides and function checks to ensure everything is working smoothly.

Why Bosch Riders Choose Domex Bikes

We work with Bosch systems every day and focus purely on providing a mobile service, so you get dealer-level diagnostics without losing your bike for days. Here’s what sets our Bosch service apart.

Bosch-Focused Technicians

We have extensive hands-on experience with Bosch Smart System and earlier generations. Our engineers go through detailed training on Bosch diagnostic tools, software and service procedures.

Mobile Across London and the South East

Our coverage across Greater London, from commuter corridors to residential streets. We come directly to you at your home, office or a bike storage location, wherever the bike actually lives.

Diagnostics First, Work Second

We start with a Bosch diagnostics scan and perform a safety check. You’ll then view the findings and can choose the type of work that goes ahead.

Clear Pricing and Guaranteed Work

We have clear and transparent upfront pricing for services and common jobs. Plus, all our labour is guaranteed for a set 28-day period.

Need Bosch eBike Diagnostics or Repair in London?

Book a mobile Bosch service visit and we’ll come to your doorstep with dealer-level tools and experience.

Book Your Bosch Service

What our Customers Say

Read through what our customers say about our service and book with confidence.

Katie Harrod

09:48 20 Aug 25

Prompt response to online request, & repair booking made. Sheng the technician arrived on time & was courteous & professional, checking about the cause of the damage & whether the rider suffered any injury. He performed the repair in his moblie workshop, along with full check of the bike, tightening nuts & bolts & lube to bike chain. All good. Would recommend this company.

John Thesiger

13:47 19 Aug 25

It was good

Chris Long

16:13 14 Aug 25

Great service , very happy with the work done to my sons bike

Jeff Murray

10:12 08 Aug 25

These guys were amazing. Best ever.

Roger Walker

16:33 07 Aug 25

Outstanding service. Repairs done promptly and to a high standard. Mobile service that came to our home. Very good and can highly recommend.

Amanda Jones

15:28 04 Aug 25

very convenient mobile bike servicing. called in advance to advise of arrival time. did a great service and fully bled hydraulic breaks.

Samantha Peters

15:09 04 Aug 25

Great service, on time, very polite and very pleased with my services bike and the time it took to procure the parts. Would definitely recommend

Steven Waller

09:01 04 Aug 25

Thorough and happy with end product.

I’d use again.

Doug Thomas

18:07 31 Jul 25

Great services and value - Sheng was very helpful and did a great job.

Sally Franklin

15:41 31 Jul 25

Stu came out to repair my husband Neal's bike. From booking the home visit to the repair being completed was an easy and stress free experience.
Stu had extensive knowledge and was able to diagnose the issues very quickly. The parts were ordered and arrived the following day and Stu returned to finish the work.
We are very happy to have found Domex and will use them in future as our first choice service/repair company.
Thank you Stu

Nabil Al Bayaa

12:51 31 Jul 25

Mechanic was very polite, helpful and went the extra mile to have the repair done.. Can not recommend him enough. Brilliant service. Many thanks

Tito Zwane

17:37 15 Jul 25

That was actually super useful and amazing service. Really what I needed to be honest, trying taking a bike that has two punctures to the bike shop...sooo these guys really pulled through and it was affordable as well. So keep it up guys

peter philbrook

10:28 10 Jul 25

Excellent service and workmanship, as always

P Haz

11:47 09 Jul 25

Stu serviced my bike and was fantastic throughout. Very knowledgeable, explained everything in lehmans terms, identified other faults and quoted reasonably for the repairs. Highly recommend and I am confident that my road bike is now in good condition for the remainder of the year.

Darren Dormand

11:18 18 Jun 25

Booking in Process Piece of Cake
Straight forward to Use
I Don't have anything Negative to Say
Sheng was Friendly and Fantastic with his Repairs
Arrived within the Timed Window
Was true to his word about the Repair needs
Carried out the Repair in their Company Van
Safe & Secure Payment System
I will Deffinately be Using them again👍🏻
They will travel to your home or place of work
This is all new to Me, Never heard of a Mobile Bike Repair Company so this is Great for Me

Jon Head

11:52 13 Jun 25

Sheng was great.
Domex experience from first booking, to needing to speak to the team has been super and offering repair to fit my budget.

They went above and beyond!

Honestly, I can only see myself using them in future as it made the whole process super simple even to payment (Apple Pay) at the end of the service.

Keep up the great work

Laurence Dudley

09:22 30 May 25

Thomas Worsley

12:51 29 May 25

Sheng at Domex bikes was very polite and professional and did a great job with our bikes. We will definitely ask him to come back in future.

Blae Quayle

17:23 16 May 25

Easy to book, arrived right in the middle of the time slot, gave a call to say when they were on their way. Quickly fixed the issue. Really convenient, would recommend!

Graeme Hill

09:20 16 May 25

Fantastic service! Highly recommended. Will definitely use every time

Jason Robinson

15:09 09 May 25

David Anderson

12:16 08 May 25

Outstanding attention to detail, full self sufficient. Brilliant.

Rod Pow

18:12 07 May 25

The service provided by Sheng was absolutely excellent from start to finish. He examined the bike, told me what needed doing, did nothing which was unnecessary, and did everything with great skill, efficiency and friendliness. The result is a bike which runs like new and I would thoroughly recommend both him and Domex Bikes.

luca Trapani

06:20 07 May 25

Fantastic!

interpreter interpreter

22:24 06 May 25

The communication with Domex was very straightforward and Sheng did a fantastic job servicing my trike, making it road safe again. I'm happy I've found a company willing to take on the e-trike which many high street outlets wouldn't touch.

Fernie Family

16:34 03 May 25

Did a good job fixing a puncture/replacing a tyre. Nice IT keeps you updated on appointment times, receipts etc. Had to wait a while to get an appointment (and they postponed the first one). Not cheap. But overall seems a good outfit.

Liliana Garlick

12:20 01 May 25

Very professional and friendly company!

Luan Hall

10:54 25 Apr 25

John Tatam

10:05 04 Apr 25

Courteous and efficient service

Sally Edwards

11:43 26 Mar 25

Excellent service from Stu at Domex. It was incredibly convenient that they came to the house to repair the bike, so I can ride the bike as long as possible without having to leave it in a shop for a week or even a day. Great price, great knowledge and Stu even shared some ride routes with me.

Sayeh Kelly

08:35 10 Mar 25

They were very efficient, explained exactly what they were going to do, asked permission before adding something extra to the bill as the gear was out of line, pumped up both bikes, gave them a once over, all in their own van, payment was over their hand held terminal and it was done, definitely will use them again.

15:50 06 Mar 25

Great service, team was friendly and explained everything - would recommend!

Shenka Christmas

13:53 31 Dec 24

Adam arrived at my house an hour after I contacted Domex. He not only mended my puncture very quickly, but he also reinforced the tyre where it had been punctured, and checked the bike over with his expert eye. He was very friendly and pleasant.

Kirsten Collins

09:05 31 Dec 24

Excellent communication about timings and an easy online booking service. The website did well in breaking down the different services offered and the serviceman was friendly and helpful.

Yuka Miyakita

11:13 27 Dec 24

James Faure

16:18 20 Dec 24

Adam and Paul arrived as requested and completed the job in the estimated time mentioned. The job required repairing the breaks of my daughters balance bike and the new build of a Raleigh BMX bike. Great service, no additional costs incurred for the work. Very happy customer. Will definitely use them again.

sofia mangiameli

13:56 09 Dec 24

Efficient, quick and professional

Boris Carozzi

11:16 23 Nov 24

Very professional service.

M Sinclair

14:04 18 Nov 24

Reasonably priced service and the mechanic was prompt, polite and helpfully identified a couple of other tweaks required that I’d missed when originally making the booking.
I got a call an hour before the mechanics arrival, he sorted the job needed quickly and cleanly and offered some additional sound advice.
I will be using again and would happily recommend Domex bike repairs/servicing to others.

Pauline Horton

09:48 08 Nov 24

The service was absolutely brilliant. My partner and I have had our e bikes for 8 years and tried several companies for service over that period. Domex was excellent. We really liked having the service at our home where we could talk directly to Adam who carried out the service, ask questions and understand what was being done and the reason behind it, rather than receiving an anonymous invoice.

lloyd davies (x.its tongue)

12:28 04 Nov 24

Excellent chap, Knew what he was doing AND well able to deal with * my * Bull shite...whilst doing so.
as said Excellent CHAP.

Peter Mullany

13:24 01 Nov 24

Excellent, friendly and efficient service. I would certainly use them again and highly recommend.

David Neale

13:23 23 Oct 24

Jo Lloyd

12:49 23 Oct 24

Good service , turned up when he said it would, job completed quickly , I have yet to test it, but very helpful ,

mark labovitch

10:03 16 Oct 24

Fantastic! Very knowledgeable and friendly service.

Tsvetelin Marinchev

08:41 16 Oct 24

Mobile bike service/repair at your doorstep!

Paul Davis

09:12 15 Oct 24

Many thanks for fixing both of my ancient Brompton bikes whilst I was at work - they were done by the time I got back! Just a shame that I didn't get to meet the team to say thanks in person! 5 star service - great value too! Will recommend to friends and neighbours!

Jerry Broers

13:17 11 Oct 24

Paul, who serviced my bike was great.He listened carefully to the issues I had with it and diagnosed the problem straight away. He was friendly and easy to talk to and repaired and serviced the bike with care. I will use his skills again when the brakes need attention.

Jamie Denton

09:49 05 Oct 24

Brilliant, really helpful and on point. They also run a mobile service at the Queen Stage in Effingham which has saved me before. Would heartily recommend.

Attila Koday

13:48 02 Oct 24

Very happy with the service, quick and efficient!

CK Outdoors

12:48 28 Sep 24

Lewis at the Queen Stage Effingham fixed my noisy spoke issue this morning, very friendly guy, quick & efficient service. Thanks 😊

Nick Midgley

12:09 25 Sep 24

Lewis replaced my bottom bracket, cassette and chain. Great job, it's running ultra-smooth now. Would recommend and use again.

jonathan bradley

11:58 21 Sep 24

Amazing service and great value - thanks Lewis - my road bike is running super smooth now

Tanya Taylor

09:56 20 Sep 24

Efficient repair of a puncture on a folding bike at an office in Westminster, appreciated that the repair was done promptly and on site. Good value for this service.

Michael Hood

16:35 18 Sep 24

Great service ,what a great idea ,mobile bike service, technician very personable,very knowledgeable and on time, highly recommend rather than dealing with various bike shops,dealt with a few.
Can't recommend highly enough.

Aaron Greaney

20:11 16 Sep 24

Domex fixed my bike on the london to Brighton ride.
Great friendly service.

King Kong

15:52 13 Sep 24

Wow what can I say. I am extremely and overwhelmed by the service I received especially Lewis. He was courteous ,professional and friendly. Once he returned my bike, sparkling and clean I thought he swapped it for a brand new bike. He actually went beyond what I paid for. I believe Domex to be the only best bike repair service in London, the cheapest and they come to you. Thank you so much you’ve made Christmas come early. Sandeep.

Hamza Yung

10:23 11 Sep 24

First time using a mobile bike mechanic and definitely won't be the last. Adam provided a first rate service, turned up as scheduled with a professional and friendly demeanor, no job was too small. Adam serviced my carbon road bike and swapped out some parts and now the bike looks and feels like new ! Pricing was similar to a bike shop however the convenience of not having to wait 2 to 4 weeks to be booked in, the time/hassle saved from not having to drop off and pickup and having your bike worked on by skilled mechanics means it's a no brainer. Give Domex a try !

chris stanton

22:28 17 Aug 24

Adam was a superstar. Stopped in at the Queen Stage and he sorted rear brake issue for me and showed me how to keep on top of future maintenance. Did a quick check around the bikes spotted a few other bits, and showed how to sort these too. Genuinely old school service
whilst knowing bikes inside out. Really great experience. 100% recommended.

Martin Oakhill

14:50 18 Jun 24

Fantastic service from Adam and the team at Domex. Super fast turnaround. Very thorough, nothing was too much trouble and he knows every nut and bolt inside and out. So easy to come to your door. Very reasonable price and easy to pay.

Andrew Foulds

13:41 09 May 24

First class service of my road and gravel bike. Lewis was very approachable, informative and above all doesn’t do anything not strictly necessary - despite this being my first experience of Domex, I immediately knew this wouldn’t be the ‘hard sell’ and engendered a trust similar to local mechanics from your indie bike shop (no longer an option in our area). Convenient too - the van operates as both a parts store as well as a mobile workshop. Will use again - thanks gents.

Area We Cover for Bosch eBike Service and Repair

Is Your Area Covered?

We provide our mobile Bosch ebike service in London and the South East. If your commute or rides are in or around the M25, there’s a good chance we can come to you.

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FAQs

Which Bosch eBike systems can you work on?

We work on Smart Systems (in newer models) and the Performance Line SX, Active Line and Cargo Line on many bikes. Simply confirm your bike’s brand/model and motor type during booking so that our mechanic brings the right tools.

How often should I service my Bosch eBike?

The frequency of your Bosch ebike service will depend on the mileage you run and your typical usage (whether daily commuting or occasional). However, you can request quick checks every six months, while a full service is recommended yearly if you ride often.

Can you reset the Bosch service reminder after a service?

Yes we do, where the system allows for it. After we complete a full Bosch service with diagnostics, the reminder can typically be reset to the next interval.

Do you offer Bosch software and firmware updates?

Yes we do for supported Bosch systems. This comes with many benefits, including bug fixes, improved behaviour, compatibility with accessories and more. We can also do Smart System and Flow app configuration for optimal usage.

Can you help if my Bosch motor or battery is still under warranty?

We’ll run the diagnostics, document our findings and explain the options to you. If it looks like a warranty case, we can process any Bosch warranty claims.

What if my Bosch eBike is out of warranty?

We can still diagnose and repair what’s safe and sensible on-site. However, where a full replacement is the only realistic option, we’ll explain the associated costs clearly so that you can weigh up a repair vs a replacement. Please note that recycling fees may apply.

Do I have to bring my Bosch eBike to a shop?

No. The good news is that when you are searching for a Bosch ebike service centre near me, you don’t have to haul your bike and take it anywhere. We come to you with our mobile service, wherever your ebike is located. Most of the diagnostics, servicing and common repairs we perform are done on-site. Only in rare exceptions do we require workshop work or manufacturer involvement.

How long does a Bosch service visit take?

While timings can differ for each case, diagnostics usually take approximately 30 to 45 minutes. A diagnostics and service session can range from 60 to 90 minutes. We give you realistic expectations to help you plan your time and schedule better.