Key Takeaways

  • Forget the myth of washing your bike after every single outing. Instead, let real performance clues guide you — a grinding chain noise, rough gear shifting, or black grit transferring onto your fingers.
  • E-bikes are water-resistant, not waterproof. Always remove the battery before washing and avoid pressure washers entirely — they force water past delicate motor seals and cause expensive component failures.
  • Applying too much chain lube attracts abrasive road grit, creating a grinding paste that wears out your cassette in months. Apply just one drop per link and wipe off all the excess.
  • London riders face corrosive winter road salt, year-round city pollution film, Thames-area humidity, and acidic autumn leaf sludge. A quick plain-water rinse after wet or icy rides stops premature rust.
  • Cargo bikes must be cleaned upright where they stand, Bromptons need careful hinge attention without flooding the pivots, and lightweight aluminium kids’ bikes should never be scrubbed harshly.
  • Home maintenance covers simple washes, basic lube jobs, and tyre pressure checks. But if cleaning reveals a stretched chain, spongy hydraulic brakes, or e-bike error codes, you need a certified mobile mechanic.

Not sure your bike is in the best shape after winter? Our Cytech-trained mechanics come to your door across London and Surrey.

Regular bike maintenance protects your investment, prevents mid-commute breakdowns and stops costly electrical damage caused by road grit, salt corrosion and moisture ingress. Consistent bike care keeps your daily ride reliable and saves you from expensive repair bills.

If you rely on your e-bike for your morning commute, a mechanical failure can derail your entire day. Premium e-bikes represent a significant investment, often costing between £2,000 and £5,000. The electrical systems that make them brilliant also mean neglect gets expensive quickly.

Skipping regular care allows road grit to grind through your drivetrain. Salt from winter roads corrodes cables and contacts, while moisture works into motor housings. This leads to premature component wear, unreliable gear shifting and mid-commute error codes.

I see so many bikes come through where someone cleaned it at home and now it won’t shift gears properly. Consistent, informed bike maintenance keeps your e-bike reliable.

For a full overview of options, Domex Bikes covers everything from quick tune-ups to intensive overhauls.

When Your Bike Actually Needs Cleaning (And When It Doesn’t)

There is a myth in cycling communities that your bike needs a full clean after every single ride. I challenge this advice based on my decade of mobile servicing:

I get calls from people who clean their bike twice a week and cannot understand why the chain wears out so fast. They are over-cleaning, over-lubing and creating new problems. You do not need to wash your bike after a dry commute. Clean it when the dirt causes actual problems.

Instead of sticking rigidly to a schedule, use these practical triggers tailored to London’s unpredictable riding conditions.

Visual triggers

  • Your hands come away black and gritty after touching the chain.
  • Visible mud caked on the drivetrain, frame or under the battery compartment.
  • Brake pads squeal or show a shiny glaze from grit or oil contamination.

Performance triggers

  • The chain makes a gritty, grinding noise as you pedal.
  • Gear shifting becomes rough or imprecise.
  • Braking feels less responsive.

Seasonal triggers for London

  • Winter (December to February): Rinse your bike weekly if you ride on TfL routes or salted main roads. Salt accelerates corrosion on e-bikes and hybrids alike. Also check out our guide on managing your e-bike battery in winter
  • Spring (March to May): Start the season with a deep clean to remove lingering salt and winter sludge from hard-to-reach areas.
  • Summer (June to August): Light cleaning every three to four weeks suits typical urban riders. London pollution and dust gradually build up on moving parts.
  • Autumn (September to November): Rinse more frequently because wet leaves and road grime get flung into your drivetrain and braking surfaces.

Cleaning Your Bike at Home

You do not need a professional workshop to keep your bike in excellent condition. A modest cycling maintenance kit covers the vast majority of routine tasks.

Your basic cleaning kit

  • Bucket and warm water: The foundation of your cleaning session.
  • Mild washing-up liquid: Cleans the frame and components without damaging seals or paintwork.
  • Bike degreaser: Essential for the chain and cassette.
  • Old toothbrush or stiff brush: Works degreaser into chain links and cassette sprockets.
  • Clean rags: Old T-shirts are ideal. Keep one dedicated to brakes only to avoid cross-contamination with chain oil.
  • Chain lubricant: Use wet lube for autumn and winter and dry lube for summer.
  • Soft sponge: Perfect for the frame and wheels.

E-bike owners should add a dry microfibre cloth for wiping electrical contacts and a small bottle of isopropyl alcohol for cleaning brake rotors. Domex Bikes also offers a professional eco-friendly Muc-Off bike cleaning service with a portable jet wash for a thorough post-winter reset.

Washing an E-Bike Without Damaging Electrical Components

E-bikes are water-resistant, not waterproof. That distinction matters when washing bike components. I have repaired e-bikes where owners used a pressure washer and forced water past motor seals, resulting in repair bills exceeding several hundred pounds. The cleaning itself caused the damage.

Man cleaning an e-bike frame with a soapy sponge, demonstrating safe washing technique without a pressure washer
A sponge and soapy water is all you need — just make sure the battery is out before you start.

Safe e-bike washing precautions

  • Remove the battery first. Wipe the battery contacts with a dry cloth while it is out and inspect for green or white corrosion residue. Follow Bosch eBike battery care guidelines for specific advice.
  • Never spray water directly at the motor housing, battery compartment, display unit or wiring connectors.
  • Use a garden hose on its gentlest setting held at least 30 centimetres away. A bucket and sponge method is even safer. If the water pressure feels strong on your hand, it is too strong for your bike.
  • Use a damp cloth around all electronic components.
  • Dry all electrical connection points thoroughly before reinstalling the battery. Allow at least 30 minutes of air-drying before powering the system back on.

But if your display shows error codes after cleaning, stop riding and book a diagnostic check. Domex Bikes vans carry Bosch and Shimano diagnostic equipment to identify the exact issue.

To find out more, take a look at our e-bike maintenance guide.

Bicycle Chain Cleaning Process

The drivetrain experiences the most wear, so your cleaning effort pays the biggest dividends here. With proper maintenance, bicycle chains can last between 2,000 and 3,000 miles. Poor cleaning routines can cause them to wear out in just 500 miles. For e-bikes, the extra motor torque means chains can wear out in under 1,500 miles.

How to clean your chain

Close-up of degreaser being applied to a dirty bike cassette and chain during drivetrain cleaning
  1. Apply bike degreaser: Place the bike in a stable position. Apply degreaser directly to the chain while slowly backpedalling and let it work into the links for 30 to 60 seconds.
  2. Scrub the chain: Use an old toothbrush or chain cleaning brush to scrub each link. Focus on the inner plates where grime accumulates.
  3. Clean the cassette and chainrings: Use the same brush on the rear cassette sprockets and front chainrings because they collect abrasive grinding paste.
  4. Rinse thoroughly: Use clean water to remove all degreaser residue. Leaving degreaser on the chain strips protective oils and accelerates rust.
  5. Dry the chain: Wipe the chain firmly with a clean dry rag while rotating the pedals.
  6. Lubricate sparingly: Apply one drop of chain lube per link while backpedalling slowly, then wipe off all excess. The chain should feel slightly oily, never dripping.

Over-lubricating is a common mistake. Excess lube mixes with road grit to create a black grinding paste that wears out a cassette within six months. The Domex Bikes guide on how to lubricate a bike chain covers this process in full detail. If your chain already has rust, read the guide on how to clean a rusty bike chain first.

Servicing Brakes and Tyres at Home

Brakes and tyres link directly to your safety. Routine brake inspections and tyre pressure checks sit firmly in the DIY column, but advanced tasks require professional tools.

Maintenance TaskCan Do at Home?Requires a Professional?
Tyre pressure check and adjustmentYesNo
Tyre sidewall and tread inspectionYesNo
Inner tube replacement after punctureYesNo
Brake pad wear inspectionYesNo
Brake cable fraying checkYesNo
Brake rotor cleaningYesNo
Hydraulic brake bleedingNoYes
Brake cable replacementNoYes
Brake caliper alignmentNoYes


Hydraulic brake bleeding, cable replacement and caliper alignment require specialist tools. Attempting these without the right equipment can leave you with dangerously reduced stopping power.

Domex Bikes regular use bike servicing includes precision brake adjustment, wheel truing and full drivetrain inspections as standard.

Kids’ Bike Care

I believe that you can turn bike care into a Saturday routine with kids. It builds great habits early.

  • Small parts drop chains: Grit builds up fast on small gears, causing sticky brakes.
  • Kids push through faults: Children rarely notice a drop in performance. They just pedal harder.
  • Family safety checks: Cleaning lets you find loose bolts before a fall happens.

Who does what?

  • Ages 4–6: They rinse mud away with a sponge under your close supervision.
  • Ages 7–10: Kids scrub the chain with an old toothbrush and squeeze tyres for firmness.
  • Ages 11+: Older children handle the wash and check the brakes with guidance.

Use mild washing-up liquid because it protects skin and paintwork. Avoid car degreasers. Keep chain oil out of reach. Frog bikes feature lightweight aluminium frames that scratch easily, so skip harsh scrubbing. And do not over-tighten bolts during reassembly because aluminium is softer than steel.

Book a Domex Bikes checkup after growth spurts to adjust saddle height and brake reach.

Cargo Bikes and Bromptons

Since you cannot flip cargo bikes upside down, sometimes it is easier to have us bring the workshop to your driveway.

Cargo and e-cargo models

Clean cargo bikes exactly where they stand. Pay close attention to areas beneath the platform, around the motor and inside chain guards.

  • Remove all bags and child seats before starting.
  • Use a long-handled brush to reach under the deck where road grime collects.
  • If your model is electric, take the battery out first.

Brompton folding bikes

  • Keep hinges clean: Wipe folding points with a damp cloth. Avoid stiff brushes that push grit deeper inside.
  • Water precautions: Never spray water directly into hinge clusters because it causes rust.
  • After washing: Apply one tiny drop of light oil to each pivot. Wipe away the excess until it feels dry.
  • Flat storage: Clean your Brompton before folding it to avoid staining your carpets.

The Five Big Cleaning Mistakes

Here’s what I often see bike owners do that can cost them more over the long run:

  1. Over-lubing: Excess oil attracts dirt. It turns into a black grinding paste that destroys cassettes. Apply one drop per link, then wipe the chain until it feels barely oily.
  2. Pressure washing: High-pressure jets force water past rubber seals into motor housings. Use a bucket and sponge instead.
  3. Harsh chemicals: WD-40 is a solvent, not a lubricant. Stick to bike cleaners or gentle washing-up liquid to protect paint and carbon.
  4. Skipping the rinse: Leaving degreaser on your chain strips away vital internal oils and speeds up rust. Rinse with fresh water.
  5. Oily brake rags: Wiping brake discs with greasy cloths ruins stopping power. Use fresh rags for brakes. Clean contaminated rotors with isopropyl alcohol.

London Environmental Foes

  • Winter road salt: TfL salts cycle routes to prevent ice. But salt causes rapid rust. Rinse your chain and battery contacts with plain water after every freezing ride.
  • Traffic pollution: Central London grime creates an abrasive film on moving parts. Wash your bike monthly even if it looks clean.
  • Thames moisture: High humidity near the river accelerates rust in outdoor sheds. Dry your bike completely and spray steel bolts.
  • Autumn leaves: Wet leaves create an acidic sludge that jams brake calipers. Clear leaf mulch away immediately.

When to Call Domex

Home care keeps your ride smooth, but advanced tasks require certified mechanics.

TaskDIY at HomeCall Domex
Tyre pressure adjustmentsYesNo
Brake pad wear checksYesNo
Chain stretch measuringNoYes
Hydraulic brake bleedingNoYes
Gear cable replacementNoYes
E-bike digital error codesNoYes

But if your e-bike flashes fault codes, stop riding. Domex vans carry full Bosch and Shimano diagnostic tools straight to your door.

Domex Bikes’ mobile repair locations

Our flat-rate call-out fee covers your full assessment and quote across these areas:

Conclusion

Cleaning your bike does not need to be an hour-long ritual after every ride. For most London cyclists, a 20-minute routine once a month keeps the drivetrain healthy. It prevents the kind of neglect that turns into expensive repairs. The goal is removing the grit that causes actual wear and catching safety issues before they escalate.

E-bikes, kids’ bikes and cargo models each need slight variations on the basic routine. But the principle remains the same. Clean when performance suffers or visible dirt builds up, dry thoroughly, lube sparingly and do not overthink it.

And when cleaning reveals bigger issues like stretched chains or frayed cables, that is when we come in. Domex Bikes handles everything from quick mobile tune-ups to full e-bike diagnostics across London and Surrey. Sometimes the best maintenance decision is knowing when to hand the tools over to an expert.

Want a professional clean without the elbow grease? We bring a full eco-friendly bike cleaning service directly to your door.

Frequently Asked Questions

How often should I clean my bike?

For regular London commuters, every two to four weeks is ideal. Clean off-road bikes as soon as possible after a muddy ride. In winter, give the bike a quick rinse with plain water after riding on salted roads. Let performance guide you. If the chain sounds gritty or shifting feels rough, it is time to clean it.

Can I use a pressure washer on my bike?

No. High-pressure water forces its way past protective bearing seals. On e-bikes, it can penetrate motor housings and electrical connections, causing expensive damage. Use a garden hose on a gentle setting or a bucket and sponge. If the water pressure hurts your hand, it is too powerful for your bicycle.

What’s the best way to clean an e-bike safely?

Always remove the battery before you start. Never spray water directly at the motor, battery housing, display screen or wiring ports. Use a damp cloth around the electronics. Keep your rinse low-pressure and dry all electrical connection points thoroughly before putting the battery back in.

How do I know when my chain needs replacing instead of cleaning?

If your gears still shift poorly after a thorough clean and lube, your chain might be stretched. Chains typically last between 2,000 and 4,000 miles based on your riding conditions. A chain wear gauge measures this stretch precisely. Replacing a worn chain early saves you from paying for an expensive new cassette later.

Is it safe to clean my child’s bike with them helping?

Yes. Bike maintenance teaches children great technical awareness and responsibility. Stick to mild washing-up liquid instead of harsh chemical degreasers when kids help out. Keep the chain lube out of reach and apply it yourself. Younger kids can rinse the frame while older kids can learn to use a cleaning brush.

What should I do if my bike still doesn’t work properly after cleaning?

Cleaning reveals mechanical problems but does not always fix them. If your shifting remains rough or your brakes feel spongy after a wash, book a mobile service visit. We come to your home or office with a full workshop van to diagnose the issue. Our call-out fee covers your complete assessment and quote.

Don’t Just Take Our Word For It

★★★★★ Average Rating: 4.9/5
See why riders across London and the South East trust Domex to keep their e-bikes moving.

Katie Harrod profile picture
Katie Harrod
09:48 20 Aug 25
Prompt response to online request, & repair booking made. Sheng the technician arrived on time & was courteous & professional, checking about the cause of the damage & whether the rider suffered any injury. He performed the repair in his moblie workshop, along with full check of the bike, tightening nuts & bolts & lube to bike chain. All good. Would recommend this company.
John Thesiger profile picture
John Thesiger
13:47 19 Aug 25
It was good
Chris Long profile picture
Chris Long
16:13 14 Aug 25
Great service , very happy with the work done to my sons bike
Jeff Murray profile picture
Jeff Murray
10:12 08 Aug 25
These guys were amazing. Best ever.
Roger Walker profile picture
Roger Walker
16:33 07 Aug 25
Outstanding service. Repairs done promptly and to a high standard. Mobile service that came to our home. Very good and can highly recommend.
Amanda Jones profile picture
Amanda Jones
15:28 04 Aug 25
very convenient mobile bike servicing. called in advance to advise of arrival time. did a great service and fully bled hydraulic breaks.
Samantha Peters profile picture
Samantha Peters
15:09 04 Aug 25
Great service, on time, very polite and very pleased with my services bike and the time it took to procure the parts. Would definitely recommend
Steven Waller profile picture
Steven Waller
09:01 04 Aug 25
Thorough and happy with end product.

I’d use again.
Doug Thomas profile picture
Doug Thomas
18:07 31 Jul 25
Great services and value - Sheng was very helpful and did a great job.
Sally Franklin profile picture
Sally Franklin
15:41 31 Jul 25
Stu came out to repair my husband Neal's bike. From booking the home visit to the repair being completed was an easy and stress free experience.
Stu had extensive knowledge and was able to diagnose the issues very quickly. The parts were ordered and arrived the following day and Stu returned to finish the work.
We are very happy to have found Domex and will use them in future as our first choice service/repair company.
Thank you Stu
Nabil Al Bayaa profile picture
Nabil Al Bayaa
12:51 31 Jul 25
Mechanic was very polite, helpful and went the extra mile to have the repair done.. Can not recommend him enough. Brilliant service. Many thanks
Tito Zwane profile picture
Tito Zwane
17:37 15 Jul 25
That was actually super useful and amazing service. Really what I needed to be honest, trying taking a bike that has two punctures to the bike shop...sooo these guys really pulled through and it was affordable as well. So keep it up guys
peter philbrook profile picture
peter philbrook
10:28 10 Jul 25
Excellent service and workmanship, as always
P Haz profile picture
P Haz
11:47 09 Jul 25
Stu serviced my bike and was fantastic throughout. Very knowledgeable, explained everything in lehmans terms, identified other faults and quoted reasonably for the repairs. Highly recommend and I am confident that my road bike is now in good condition for the remainder of the year.
Darren Dormand profile picture
Darren Dormand
11:18 18 Jun 25
Booking in Process Piece of Cake
Straight forward to Use
I Don't have anything Negative to Say
Sheng was Friendly and Fantastic with his Repairs
Arrived within the Timed Window
Was true to his word about the Repair needs
Carried out the Repair in their Company Van
Safe & Secure Payment System
I will Deffinately be Using them again👍🏻
They will travel to your home or place of work
This is all new to Me, Never heard of a Mobile Bike Repair Company so this is Great for Me
Jon Head profile picture
Jon Head
11:52 13 Jun 25
Sheng was great.
Domex experience from first booking, to needing to speak to the team has been super and offering repair to fit my budget.

They went above and beyond!

Honestly, I can only see myself using them in future as it made the whole process super simple even to payment (Apple Pay) at the end of the service.

Keep up the great work
Laurence Dudley profile picture
Laurence Dudley
09:22 30 May 25
Thomas Worsley profile picture
Thomas Worsley
12:51 29 May 25
Sheng at Domex bikes was very polite and professional and did a great job with our bikes. We will definitely ask him to come back in future.
Blae Quayle profile picture
Blae Quayle
17:23 16 May 25
Easy to book, arrived right in the middle of the time slot, gave a call to say when they were on their way. Quickly fixed the issue. Really convenient, would recommend!
Graeme Hill profile picture
Graeme Hill
09:20 16 May 25
Fantastic service! Highly recommended. Will definitely use every time
Jason Robinson profile picture
Jason Robinson
15:09 09 May 25
David Anderson profile picture
David Anderson
12:16 08 May 25
Outstanding attention to detail, full self sufficient. Brilliant.
Rod Pow profile picture
Rod Pow
18:12 07 May 25
The service provided by Sheng was absolutely excellent from start to finish. He examined the bike, told me what needed doing, did nothing which was unnecessary, and did everything with great skill, efficiency and friendliness. The result is a bike which runs like new and I would thoroughly recommend both him and Domex Bikes.
luca Trapani profile picture
luca Trapani
06:20 07 May 25
Fantastic!
The communication with Domex was very straightforward and Sheng did a fantastic job servicing my trike, making it road safe again. I'm happy I've found a company willing to take on the e-trike which many high street outlets wouldn't touch.
Fernie Family profile picture
Fernie Family
16:34 03 May 25
Did a good job fixing a puncture/replacing a tyre. Nice IT keeps you updated on appointment times, receipts etc. Had to wait a while to get an appointment (and they postponed the first one). Not cheap. But overall seems a good outfit.
Liliana Garlick profile picture
Liliana Garlick
12:20 01 May 25
Very professional and friendly company!
Luan Hall profile picture
Luan Hall
10:54 25 Apr 25
John Tatam profile picture
John Tatam
10:05 04 Apr 25
Courteous and efficient service
Sally Edwards profile picture
Sally Edwards
11:43 26 Mar 25
Excellent service from Stu at Domex. It was incredibly convenient that they came to the house to repair the bike, so I can ride the bike as long as possible without having to leave it in a shop for a week or even a day. Great price, great knowledge and Stu even shared some ride routes with me.
Sayeh Kelly profile picture
Sayeh Kelly
08:35 10 Mar 25
They were very efficient, explained exactly what they were going to do, asked permission before adding something extra to the bill as the gear was out of line, pumped up both bikes, gave them a once over, all in their own van, payment was over their hand held terminal and it was done, definitely will use them again.
D profile picture
D
15:50 06 Mar 25
Great service, team was friendly and explained everything - would recommend!
Shenka Christmas profile picture
Shenka Christmas
13:53 31 Dec 24
Adam arrived at my house an hour after I contacted Domex. He not only mended my puncture very quickly, but he also reinforced the tyre where it had been punctured, and checked the bike over with his expert eye. He was very friendly and pleasant.
Kirsten Collins profile picture
Kirsten Collins
09:05 31 Dec 24
Excellent communication about timings and an easy online booking service. The website did well in breaking down the different services offered and the serviceman was friendly and helpful.
Yuka Miyakita profile picture
Yuka Miyakita
11:13 27 Dec 24
James Faure profile picture
James Faure
16:18 20 Dec 24
Adam and Paul arrived as requested and completed the job in the estimated time mentioned. The job required repairing the breaks of my daughters balance bike and the new build of a Raleigh BMX bike. Great service, no additional costs incurred for the work. Very happy customer. Will definitely use them again.
sofia mangiameli profile picture
sofia mangiameli
13:56 09 Dec 24
Efficient, quick and professional
Boris Carozzi profile picture
Boris Carozzi
11:16 23 Nov 24
Very professional service.
M Sinclair profile picture
M Sinclair
14:04 18 Nov 24
Reasonably priced service and the mechanic was prompt, polite and helpfully identified a couple of other tweaks required that I’d missed when originally making the booking.
I got a call an hour before the mechanics arrival, he sorted the job needed quickly and cleanly and offered some additional sound advice.
I will be using again and would happily recommend Domex bike repairs/servicing to others.
Pauline Horton profile picture
Pauline Horton
09:48 08 Nov 24
The service was absolutely brilliant. My partner and I have had our e bikes for 8 years and tried several companies for service over that period. Domex was excellent. We really liked having the service at our home where we could talk directly to Adam who carried out the service, ask questions and understand what was being done and the reason behind it, rather than receiving an anonymous invoice.
Excellent chap, Knew what he was doing AND well able to deal with * my * Bull shite...whilst doing so.
as said Excellent CHAP.
Peter Mullany profile picture
Peter Mullany
13:24 01 Nov 24
Excellent, friendly and efficient service. I would certainly use them again and highly recommend.
David Neale profile picture
David Neale
13:23 23 Oct 24
Jo Lloyd profile picture
Jo Lloyd
12:49 23 Oct 24
Good service , turned up when he said it would, job completed quickly , I have yet to test it, but very helpful ,
mark labovitch profile picture
mark labovitch
10:03 16 Oct 24
Fantastic! Very knowledgeable and friendly service.
Tsvetelin Marinchev profile picture
Tsvetelin Marinchev
08:41 16 Oct 24
Mobile bike service/repair at your doorstep!
Paul Davis profile picture
Paul Davis
09:12 15 Oct 24
Many thanks for fixing both of my ancient Brompton bikes whilst I was at work - they were done by the time I got back! Just a shame that I didn't get to meet the team to say thanks in person! 5 star service - great value too! Will recommend to friends and neighbours!
Jerry Broers profile picture
Jerry Broers
13:17 11 Oct 24
Paul, who serviced my bike was great.He listened carefully to the issues I had with it and diagnosed the problem straight away. He was friendly and easy to talk to and repaired and serviced the bike with care. I will use his skills again when the brakes need attention.
Jamie Denton profile picture
Jamie Denton
09:49 05 Oct 24
Brilliant, really helpful and on point. They also run a mobile service at the Queen Stage in Effingham which has saved me before. Would heartily recommend.
Attila Koday profile picture
Attila Koday
13:48 02 Oct 24
Very happy with the service, quick and efficient!
CK Outdoors profile picture
CK Outdoors
12:48 28 Sep 24
Lewis at the Queen Stage Effingham fixed my noisy spoke issue this morning, very friendly guy, quick & efficient service. Thanks 😊
Nick Midgley profile picture
Nick Midgley
12:09 25 Sep 24
Lewis replaced my bottom bracket, cassette and chain. Great job, it's running ultra-smooth now. Would recommend and use again.
jonathan bradley profile picture
jonathan bradley
11:58 21 Sep 24
Amazing service and great value - thanks Lewis - my road bike is running super smooth now
Tanya Taylor profile picture
Tanya Taylor
09:56 20 Sep 24
Efficient repair of a puncture on a folding bike at an office in Westminster, appreciated that the repair was done promptly and on site. Good value for this service.
Michael Hood profile picture
Michael Hood
16:35 18 Sep 24
Great service ,what a great idea ,mobile bike service, technician very personable,very knowledgeable and on time, highly recommend rather than dealing with various bike shops,dealt with a few.
Can't recommend highly enough.
Aaron Greaney profile picture
Aaron Greaney
20:11 16 Sep 24
Domex fixed my bike on the london to Brighton ride.
Great friendly service.
King Kong profile picture
King Kong
15:52 13 Sep 24
Wow what can I say. I am extremely and overwhelmed by the service I received especially Lewis. He was courteous ,professional and friendly. Once he returned my bike, sparkling and clean I thought he swapped it for a brand new bike. He actually went beyond what I paid for. I believe Domex to be the only best bike repair service in London, the cheapest and they come to you. Thank you so much you’ve made Christmas come early. Sandeep.
Hamza Yung profile picture
Hamza Yung
10:23 11 Sep 24
First time using a mobile bike mechanic and definitely won't be the last. Adam provided a first rate service, turned up as scheduled with a professional and friendly demeanor, no job was too small. Adam serviced my carbon road bike and swapped out some parts and now the bike looks and feels like new ! Pricing was similar to a bike shop however the convenience of not having to wait 2 to 4 weeks to be booked in, the time/hassle saved from not having to drop off and pickup and having your bike worked on by skilled mechanics means it's a no brainer. Give Domex a try !
chris stanton profile picture
chris stanton
22:28 17 Aug 24
Adam was a superstar. Stopped in at the Queen Stage and he sorted rear brake issue for me and showed me how to keep on top of future maintenance. Did a quick check around the bikes spotted a few other bits, and showed how to sort these too. Genuinely old school service
whilst knowing bikes inside out. Really great experience. 100% recommended.
Martin Oakhill profile picture
Martin Oakhill
14:50 18 Jun 24
Fantastic service from Adam and the team at Domex. Super fast turnaround. Very thorough, nothing was too much trouble and he knows every nut and bolt inside and out. So easy to come to your door. Very reasonable price and easy to pay.
Andrew Foulds profile picture
Andrew Foulds
13:41 09 May 24
First class service of my road and gravel bike. Lewis was very approachable, informative and above all doesn’t do anything not strictly necessary - despite this being my first experience of Domex, I immediately knew this wouldn’t be the ‘hard sell’ and engendered a trust similar to local mechanics from your indie bike shop (no longer an option in our area). Convenient too - the van operates as both a parts store as well as a mobile workshop. Will use again - thanks gents.

Written by Stu

Field Operations & Business Development Manager

Stu manages the day-to-day operations of Domex Bikes and supports the business’s long-term development. With 10+ years in the bicycle and leisure industry, he’s an experienced head mechanic who works with clients wherever possible—enjoying the tricky faults, but knowing when to pause and refer to the right specialist. His hands-on experience spans standard bikes, eBikes, cargo bikes, wheelchairs, and adapted cycles, from leading large teams to turning spanners on-site.